Collection Executive | Voice Process | BPO
We are hiring for Collection Executive - Voice Process (DRA Certified)
Location: Gurugram
Salary: 15000 - 22000 (Per Month)
DRA Certified Prefered
Key Responsibilities:
• Contact customers to remind them of outstanding payments.
• Negotiate payment arrangements considering customer’s financial situation.
• Update account information and payment history in the recovery system.
• Escalate accounts requiring special attention.
• Provide professional and empathetic customer service.
• Maintain accurate records and meet daily/weekly targets.
Qualifications:
High school diploma or equivalent.
1-2 years' experience in recovery.
Proficient in Microsoft Office and recovery software.
Communication in Hindi and English is required.
HR - WhatsApp
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Location: Gurugram
Salary: 15000 - 22000 (Per Month)
DRA Certified Prefered
Key Responsibilities:
• Contact customers to remind them of outstanding payments.
• Negotiate payment arrangements considering customer’s financial situation.
• Update account information and payment history in the recovery system.
• Escalate accounts requiring special attention.
• Provide professional and empathetic customer service.
• Maintain accurate records and meet daily/weekly targets.
Qualifications:
High school diploma or equivalent.
1-2 years' experience in recovery.
Proficient in Microsoft Office and recovery software.
Communication in Hindi and English is required.
HR - WhatsApp