Collection Executive |CSR
Voice Process Collections
We are looking for enthusiastic individuals to join our team as complete Voice (Collection Process) executives for our Night Shift.
#nightshift
Salary- upto 26k
Location : Malad (Mumbai)
#Responsibilities:
* Respond to customer inquiries and provide assistance via call in a timely and accurate manner
* Identify and escalate priority issues to the relevant team for resolution
* Maintain accurate and detailed records of customer interactions and transactions
* Identify and suggest process improvements to enhance customer satisfaction
* Stay up-to-date with product knowledge and process changes
* Ensure adherence to company policies and guidelines Requirements:
* Excellent written and talking communication skills in English
* Strong attention to detail and accuracy
* Ability to multitask and handle multiple chats simultaneously
* Willingness to work in Night Shift
Qualifications:
* Minimum educational qualification of a high school diploma or equivalent
* Basic computer knowledge and typing skills
* Ability to adapt and learn quickly
* Should have atleast 24 months of International BPO experience for SSC pass
* HSC pass with atleast 18 months of BPO experience
* Graduates should have atleast 12 months if experience
We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position.
Job Type: Full-time
Salary: ₹20,000.00 - ₹26,000.00 per month
Speak with the employer
++1-XXXXXXXXXX
Apply Now
We are looking for enthusiastic individuals to join our team as complete Voice (Collection Process) executives for our Night Shift.
#nightshift
Salary- upto 26k
Location : Malad (Mumbai)
#Responsibilities:
* Respond to customer inquiries and provide assistance via call in a timely and accurate manner
* Identify and escalate priority issues to the relevant team for resolution
* Maintain accurate and detailed records of customer interactions and transactions
* Identify and suggest process improvements to enhance customer satisfaction
* Stay up-to-date with product knowledge and process changes
* Ensure adherence to company policies and guidelines Requirements:
* Excellent written and talking communication skills in English
* Strong attention to detail and accuracy
* Ability to multitask and handle multiple chats simultaneously
* Willingness to work in Night Shift
Qualifications:
* Minimum educational qualification of a high school diploma or equivalent
* Basic computer knowledge and typing skills
* Ability to adapt and learn quickly
* Should have atleast 24 months of International BPO experience for SSC pass
* HSC pass with atleast 18 months of BPO experience
* Graduates should have atleast 12 months if experience
We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position.
Job Type: Full-time
Salary: ₹20,000.00 - ₹26,000.00 per month
Speak with the employer
++1-XXXXXXXXXX