Client Servicing Executive

An award winning digital media agency is on a look out for a Client Servicing Executive
• Understanding of the bigger picture of online objectives and ensuring all activity supports wider online objectives
•  Be the strategist the operations in-charge for the brands assigned
•  Responsibility for hands-on interaction with social media sites such as Facebook, Twitter, Instagram,
• LinkedIn etc.
•  Responsibility for hands-on interaction with off-site social properties; blogs, other company Facebook
• fan pages, forums etc.
•  Respond and react to changes within social networks; changes in functionality, methods of engagement
• etc.
•  Monitor and present relevant data, trends, successes, exceptions etc.
•  Manage social media campaigns and day to day activities and promotions
•  Ensure timely delivery of the project by regular reporting structures and effective client servicing
•  Creative input on content, ideas on social media viral marketing
•  Ability to write great engaging web copy in a real-time environment that can stimulate user interaction,
• discussion and engagement
•  Use etiquette and ability to “sell without selling” online by delivering great service, great content
• information but linking through commercial transactions which are relevant and appropriate
•  Maintain close links with other parts of the organization to ensure aligned marketing and online
• marketing strategy is being delivered
•  Work closely with the offline marketing and online marketing team as well as the IT/web team to
• ensure coherent delivery of activities aligned to strategic objectives
•  Doing timely performance reviews of the teams and its members and ensuring that the set performance
• standard is met
•  Manage a team effectively and deliver expected performance as a team

Write to us at hello@whizzhr.com

Warm regards,

Sairose Mosani
• Whizz HR