Client Service Executive

Designation: Client Servicing Executive

Reporting to: Sr. Client Service Manager

Location: Baner, Pune (Work from office)

Client Servicing Executive is responsible to coordinate, schedule ensure client satisfaction with the organization's product or service.

Key Responsibilities:

Seek, process and execute client requests and product ordersCoordinate with different project stakeholders - Internal External.Answer queries regarding product/ services processes.Coordinate with internal teams to ensure timely fulfillment of products orders/ services.Maintain trackers, reports for client interaction, product/ service usage etc.Collect feedback and resolve client complaints

Desired Skills and Traits:

1. Communications Professional skills

2. Computer skills with good speed (Good hands-on Excel formulae)

3. Good with logical reasoning, the quick adaption of new skill sets, and understanding of process flow

4. Email etiquette are mandatory

5. Task management and prioritization

6. Strong customer service orientation

7. Optimistic and consistent

Qualification: Graduate/Post Graduate in Management, BBA, BE COMP/IT, BCA

Years of Experience: Preferred - 1 to 2 Years of Experience, Postgraduate freshers can apply as well.

Salary : 25,000 to 28,000 Per Month

Job Type: Full-time

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

Health insurance

Schedule:

Day shift Read more