clerk, hotel front desk

Education: No degree, certificate or diploma
Experience: Experience an asset

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Overtime required
Work under pressure

Personal suitability

Efficient interpersonal skills
Flexibility
Reliability
Team player
Work Term: Permanent
Work Language: English
Hours: 40 hours per week