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Civil Asset Maintenance Administrator |Customer Services|

Location: Blacktown, New South Wales

Category: Telecaller Jobs

Posted on: 2025/09/10

Civil Asset Maintenance Administrator (Customer Services) – Government - Temp Contract

Immediate start through to 31/1/25
Blacktown location
$33.46 ph + super
Full time: Monday to Friday - +:00am to 16:30pm
Council, Government or experience in a similar is highly beneficial

About the Company

Our client within the Government sector is seeking an individual who has outstanding administration and communication skills preferably in an asset maintenance working environment. This is a temporary contract role and we require candidates who are ready to hit the ground running and available for an immediate start. You will be working in a friendly and supportive working environment with the potential opportunity for ongoing work.

Duties within the role will include but not limited to:

Answer telephone enquiries and complaints from the general public and staff
Answer or initiate telephone calls relating to ordering materials or services
Order materials, goods or services as appropriate e.g. stationary, films etc
Attend to enquiries internal/external as required
Prepare correspondence as required
Maintain any registers, records, ledgers, files and books as directed
Correlate contractor’s invoices with relevant Council orders and prepare contract payments to payment stage
Oversee repairs and maintenance to copying machine and arrange payments
Prepare 12 monthly financial year plant hire orders covering long term and short term hiring of large plant and machinery
Collect and collate invoices, Council orders and delivery dockets and prepare payments
Organise hired plant and equipment
Input data as required
Support eServices as required
Prepare various inspection certificates
Arrange construction inspections of driveways, paths etc. and liaise with Council Inspectors to expedite inspections
Expedite all duties relating to restoration activities
Perform clerical duties such as record keeping, photocopying, filing and telephone messages
Assist other clerks in the department as required
Any other duty as directed by the Manager Civil Asset Maintenance
Undertake any duties within limits of the incumbent’s competencies, training and skills
Take minutes of meetings
Ensure time sheets are completed and submitted on time
The management of volunteers if required by the role

Skills Experience

Previous experience in Customer Service, Admin and/or Call Centre roles.
Strong computer skills particularly with Microsoft Office
Are motivated and self-driven
Excellent written and verbal communication skills
High level of attention to detail
Experience within a Government environment is beneficial but not essential
Must be available for the entire initial contract


For interest in this role, please apply now or send a copy of your updated resume to Brooke Dover at brooked@charterhouse.com.au

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