Chat Process
• Able to provide customer service to international client.
• Capable of handling customer queries and resolve their problems efficiently and quickly to retain them
• Understand customer needs and provide them relevant solutions through chats and mails
• Able to handle multiple customers and their queries simultaneously and achieve customer satisfaction
• Able to work in rotational shifts (7 AM 4 PM, 1 PM 10 PM, 10 PM 7 AM)
• Good communication skill
• Capable of communicating in English (verbal and written)
• Fresher / 13 years experienced in voice or nonvoice
Salary:
₹12,000.00 - ₹17,000.00 per month
Schedule:
• Day shift
Application Question(s):
• How many years of experience do you have in chat process
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• Capable of handling customer queries and resolve their problems efficiently and quickly to retain them
• Understand customer needs and provide them relevant solutions through chats and mails
• Able to handle multiple customers and their queries simultaneously and achieve customer satisfaction
• Able to work in rotational shifts (7 AM 4 PM, 1 PM 10 PM, 10 PM 7 AM)
• Good communication skill
• Capable of communicating in English (verbal and written)
• Fresher / 13 years experienced in voice or nonvoice
Salary:
₹12,000.00 - ₹17,000.00 per month
Schedule:
• Day shift
Application Question(s):
• How many years of experience do you have in chat process