Category AI Ops Associate

Full job description
Strategy Planning

Conduct market, competitor, and patient behavior research
Identify whitespace and define category-level problem statements
Draft business cases and rollout blueprints for new verticals
Build OKR frameworks for each initiative.
Category Ownership
Manage daily operations and performance of the launched categories
Track KPIs and identify levers for growth
Align with sales, content, ops, and marketing teams to ensure smooth functioning
Ensure SLAs, customer experience, and quality standards are met AI-Led Execution
Use AI tools (ChatGPT, Notion AI, Midjourney, Claude, etc.) for:
Automating workflows
Drafting SOPs, pitch decks, onboarding guides
Customer segmentation and targeting logic
Internal tool development and documentation Stakeholder Management
Coordinate across functions to drive accountability and outcomes
Create feedback loops for continuous optimization
Liaise with medical professionals for category onboarding
Manage external vendors and partners (logistics, tech, consultants)
Job Type: Full-time

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

Health insurance
Provident Fund
Work from home
Work Location: In person