Campus Buffer BPO 137+1+

Developing long-term relationships with clients through managing and interpreting their requirements.
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage with customers
• Strong telephony etiquettes (verbal active listening skills)
• Customer orientation and ability to adapt/respond to different types of changes
• Excellent communication skills.
• Ability to multi-task, prioritize, and manage time effectively
• Identifying and assessing customers' needs to achieve satisfaction.
• Flexible, adaptable, proactive and self-motivated
• Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added
advantage
• Willing to work in different time zones/ late night shifts
• Adherence to quality and compliance guidelines
• Ability...