Call Centre Representative
Handle a large volume of inbound and outbound calls in a timely manner
- Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency
• *Job Types**: Full-time, Permanent, Fresher
Pay: ₹22,500.00 - ₹26,500.00 per month
• *Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
• *Education**:
- Higher Secondary(12th Pass) (required)
• *Language**:
- Hindi (required)
Work Location: In person
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- Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency
• *Job Types**: Full-time, Permanent, Fresher
Pay: ₹22,500.00 - ₹26,500.00 per month
• *Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
• *Education**:
- Higher Secondary(12th Pass) (required)
• *Language**:
- Hindi (required)
Work Location: In person