Call Center Representative

Urgent Vacancy For Call Center Jobs In Ahmedabad
Job Description
Call Center Jobs In Ahmedabad, We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Job Details

Hiring Organization
Uni World BPO

Post Name
Call Center Representative

Qualification
12th Pass

Industry
Private

Employment Type
Full Time

Work Hours
8 Hours

Salary
14000/- To 15000/- Per Month

Location
Ahmedabad, Gujarat, India 380051

About Organization
UNI WORLD BPO is a leading information handling organization spends significant time in giving superb information preparing results worldwide at reasonable rates. We have been aiding worldwide clients through an immaculate fusion of restrictive work process frameworks.
At, UNI WORLD BPO we give different data handling, data passage and data transformation administrations. We serve you perfect information preparing answers for all your business needs. Notwithstanding this we additionally give different administrations in the range of.
We give the winning edge Data Entry Services to our customers by leveraging our Cost viable, Affordable Solution, Quality and devoted individuals. We have confidence in our maxim i.e. client fulfillment is most imperative angle in Data Entry Services and all our administrations and deliberations are centered to give the best comes about to our customers and to better their desires.
We have devoted groups which are conveyed to customers' simple and transparent correspondence, adaptable working hours, accomplished information experts and general showing up for guarantee that the customer is upgraded on convenient premise for the advancement of their task and is conveyed with top notch administrations.
Job Responsibilities For Call Center Jobs In Ahmedabad

Answering or making calls to clients to learn about and address their needs, complaints, Or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and Ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and Diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on Trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing Excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client Needs.
Taking part in training and other learning opportunities to expand knowledge of company And position.
Adhering to all company policies and procedures.

Job Requirements For Call Center Jobs In Ahmedabad

Exceptional customer service, active listening, and verbal and written communication Skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making.
Adaptability and accountability.
Fluency in multiple languages may be desired.

Job Skills For Call Center Jobs In Ahmedabad

Clarity in Communicating.
Technical Proficiency and Understanding in/of Products/Services.
Patience.
Empathy.
Problem-Solving and Flexibility.
Listening Capacity.
Organization.

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