Call Center Representative jobs | Surat | Votiko|

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

Responsibilities

• Provides customer support by phone, email or instant message to consumers.

• Processes a high volume of consumer inquiries of products and services and
resolves a targeted percentage of those inquiries.

• Troubleshoots customer problems, identifies the root cause of the problem and
uses tools and resources appropriately to determine how to resolve customer
problems.

• Tracks and documents inbound support requests and ensures proper notation of customer
problems or issues.

• Updates customer information and ensures accurate entry of contact information.

Qualifications-Any Graduate Read more