Call Center Executive
Respond to customer inquiries
Handle and resolve customer complaints
Provide customers with product and service information
Process orders, forms and applications
Identify and escalate priority issues
Outbound
Deliver prepared sales scripts to persuade potential customers to purchase a product or service
Obtain customer information
Obtain possible customer leads
Data entry and maintenance of customer/potential customer data bases
Maintain records of telephonic interactions, orders and accounts
Profile Specific Other Requirements:
Good communication in English and Hindi
Voice tone on phone should be clear and impressive
Excellent convincer
Strong understanding of Call Centre
Customer service approach
Experience specific to Profile (in years)
Proven track record of successfully meeting sales targets over the phone
Location: WRRQ+4C3, Ground floor, Trivolti Bhavan, Mumbai Port Trust, CST, Mazgaon, Mumbai, Maharashtra 400001
Contact No: ++1-XXXXXXXXXX
Salary: ₹20,000.00 - ₹23,000.00 per month
Job Type: Full-time
Salary: ₹20,000.00 - ₹23,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Rotational shift
Supplemental pay types:
Yearly bonus
Ability to commute/relocate:
Mumbai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
call center executive: 1 year (Preferred)
Language:
English (Preferred)
Apply Now
Handle and resolve customer complaints
Provide customers with product and service information
Process orders, forms and applications
Identify and escalate priority issues
Outbound
Deliver prepared sales scripts to persuade potential customers to purchase a product or service
Obtain customer information
Obtain possible customer leads
Data entry and maintenance of customer/potential customer data bases
Maintain records of telephonic interactions, orders and accounts
Profile Specific Other Requirements:
Good communication in English and Hindi
Voice tone on phone should be clear and impressive
Excellent convincer
Strong understanding of Call Centre
Customer service approach
Experience specific to Profile (in years)
Proven track record of successfully meeting sales targets over the phone
Location: WRRQ+4C3, Ground floor, Trivolti Bhavan, Mumbai Port Trust, CST, Mazgaon, Mumbai, Maharashtra 400001
Contact No: ++1-XXXXXXXXXX
Salary: ₹20,000.00 - ₹23,000.00 per month
Job Type: Full-time
Salary: ₹20,000.00 - ₹23,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Rotational shift
Supplemental pay types:
Yearly bonus
Ability to commute/relocate:
Mumbai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
call center executive: 1 year (Preferred)
Language:
English (Preferred)