Call Center Executive

manage inbound and/or outbound calls;
follow various communication scripts when speaking to a caller;
handle customer engagement;
identify customer needs, answer questions and solve problems;
up-sell products and services when possible;
build sustainable customer relationships;
organize all conversation records;
build product knowledge; and
improve performance and hit goals.
Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹16,000.00 - ₹18,000.00 per month

Benefits:

Health insurance
Life insurance
Schedule:

Day shift
Evening shift
Fixed shift
Flexible shift
Morning shift
Rotational shift
Supplemental pay types:

Joining bonus
Quarterly bonus
Shift allowance
Ability to commute/relocate:

Navi Mumbai, Mumbai - 400708, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:

Hindi, telegue,marathi,gujarati,tamil english (Preferred)