Call Center Executive| Night shifts
Call Centre Representative
We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
Responsibilities
• Maintains composure across a variety of customer and peer interactions.
• Passion for customer service.
• Ability to listen and accurately comprehend complex customer scenarios.
• Confident and enthusiastic communication skills.
• Attention to detail.
• Self-motivated, innovative and works well under their own initiative.
• Strong teammate and creative problem solver who is resourceful and flexible.
• Enthusiastic about delivering a compassionate customer service experience.
Requirements
• Graduated, bachelor's degree in commerce or related fields is preferred.
• Prior experience with customer service and call centers in relevant job roles.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
About BrickRed Systems:
BrickRed Systems is a global leader in next-generation technology, consulting, and business process service company. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client centric passion for innovation and delivery excellence.
With ISO 27001 and ISO +001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation
We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
Responsibilities
• Maintains composure across a variety of customer and peer interactions.
• Passion for customer service.
• Ability to listen and accurately comprehend complex customer scenarios.
• Confident and enthusiastic communication skills.
• Attention to detail.
• Self-motivated, innovative and works well under their own initiative.
• Strong teammate and creative problem solver who is resourceful and flexible.
• Enthusiastic about delivering a compassionate customer service experience.
Requirements
• Graduated, bachelor's degree in commerce or related fields is preferred.
• Prior experience with customer service and call centers in relevant job roles.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
About BrickRed Systems:
BrickRed Systems is a global leader in next-generation technology, consulting, and business process service company. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client centric passion for innovation and delivery excellence.
With ISO 27001 and ISO +001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation