Call Center Executive| BPO

Minimum qualification is Graduation in any discipline.
2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.
3. Should be able to communicate confidently and politely with users
4. Experience of at least one year in a call center.
5. Answer incoming calls and respond to customer’s emails
6. Management and resolve customer complaints
7. Identify and escalate issues to supervisors
8. Provide product and service information to customers
+ Follow up customer calls where necessary

Job Type: Full-time

Salary: ₹8,516.4+ - ₹18,000.00 per month

Schedule:
• Day shift

Ability to commute/relocate:
• Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Required)

Experience:
• Technical support: 1 year (Required)
• total work: 1 year (Required)

Language:
• English (Preferred)

Expected Start Date: 08/05/2024 Read more