Call Center BPO Technical Care Voice
ÂÂÂÂÂÂÂÂÂExcellent Soft Skills
·ÂÂÂÂÂÂÂÂÂHardware/ networking/ Laptop/ desktop/ OS/ VPO/ Blackberry /or System, Product, Process Knowledge
·ÂÂÂÂÂÂÂÂÂProcess Expert - Knowledge Delivery in BPO/ Call Center/ Call Centre
·ÂÂÂÂÂÂÂÂÂIdentify process level gaps analyze root cause of complaints
·ÂÂÂÂÂÂÂÂÂCandidate should have 0-5 year of experience in Customer Support Voice Process.
·ÂÂÂÂÂÂÂÂÂRegularly updating training modules
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·ÂÂÂÂÂÂÂÂÂHardware/ networking/ Laptop/ desktop/ OS/ VPO/ Blackberry /or System, Product, Process Knowledge
·ÂÂÂÂÂÂÂÂÂProcess Expert - Knowledge Delivery in BPO/ Call Center/ Call Centre
·ÂÂÂÂÂÂÂÂÂIdentify process level gaps analyze root cause of complaints
·ÂÂÂÂÂÂÂÂÂCandidate should have 0-5 year of experience in Customer Support Voice Process.
·ÂÂÂÂÂÂÂÂÂRegularly updating training modules