Branch Manager | Retail Sales | Direct |amp| DSA | Housing | EM | Sales |
Job description · to drive sales and ensure business targets are achieved for the assigned area
core responsibilities:
branch process management
o execute the defined strategy to achieve the defined performance of the branch.
o create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clients
o manage growth and profitability of the branch by maintaining competitive knowledge so as to create and adjust sales strategies
o expand and retain the company-s base of customers for affordable home loans by developing and maintaining strong liaisons with the clients/channel partners for repeat business or referrals while also ensuring they are part of our future projects.
o build and develop a defined source mix comprising of direct and indirect sourcing channels.
o capitalize on business opportunities, builder tie ups, and plan and monitor joint promotional activities with developers.
o facilitate the development of new locations as per targets so as to penetrate new markets and thereby increase business
o ensure smooth functioning of the lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.
o manage post-sales customer/channel partner escalation.
o co-ordinate and supervise all key departments internally and strategies the road map for lending products.
o managing branch operating costs including cost of acquisition, expenses and operations.
o closely monitors the quality of book ensuring minimum delinquency at the branch level.
o to support the appropriate closure of stress accounts and move them out of the portfolio by collaborating with collections team.
team management
o optimize and closely monitor team productivity by effectively managing the team of sales managers so as to assure achievement of business targets and profitability of the area
o collaborate effectively with departments including channel partners.
o lead and supervise the sm rm team by support through appropriate hiring, training, reward and recognition.
o responsible for the overall administrative functioning of the branch.
o ensure active distribution span of control is maintained at the branch level as per norms.
industry governance
o constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
o ability to establish internal controls for legal compliance and conduct periodic audits to detect non-compliance frauds and devise actions for correction and prevention.
o ensure a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
o ensure compliance to all audit / nhb regulations as well as policies and procedures of the company.
qualification: graduate
core responsibilities:
branch process management
o execute the defined strategy to achieve the defined performance of the branch.
o create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clients
o manage growth and profitability of the branch by maintaining competitive knowledge so as to create and adjust sales strategies
o expand and retain the company-s base of customers for affordable home loans by developing and maintaining strong liaisons with the clients/channel partners for repeat business or referrals while also ensuring they are part of our future projects.
o build and develop a defined source mix comprising of direct and indirect sourcing channels.
o capitalize on business opportunities, builder tie ups, and plan and monitor joint promotional activities with developers.
o facilitate the development of new locations as per targets so as to penetrate new markets and thereby increase business
o ensure smooth functioning of the lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.
o manage post-sales customer/channel partner escalation.
o co-ordinate and supervise all key departments internally and strategies the road map for lending products.
o managing branch operating costs including cost of acquisition, expenses and operations.
o closely monitors the quality of book ensuring minimum delinquency at the branch level.
o to support the appropriate closure of stress accounts and move them out of the portfolio by collaborating with collections team.
team management
o optimize and closely monitor team productivity by effectively managing the team of sales managers so as to assure achievement of business targets and profitability of the area
o collaborate effectively with departments including channel partners.
o lead and supervise the sm rm team by support through appropriate hiring, training, reward and recognition.
o responsible for the overall administrative functioning of the branch.
o ensure active distribution span of control is maintained at the branch level as per norms.
industry governance
o constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
o ability to establish internal controls for legal compliance and conduct periodic audits to detect non-compliance frauds and devise actions for correction and prevention.
o ensure a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
o ensure compliance to all audit / nhb regulations as well as policies and procedures of the company.
qualification: graduate