BPO/Call Center Professionals
Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Generate Business Leads , Cold Calling and more
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹40,000.00 per month
Schedule:
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
• Shift allowance
Work Location: In person
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• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Generate Business Leads , Cold Calling and more
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹40,000.00 per month
Schedule:
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
• Shift allowance
Work Location: In person