BPO Trainer
Key Responsibilities:
• Conduct onboarding and soft skills training
• Deliver process-specific and product training
• Evaluate trainee performance through assessments
• Create training materials and update documentation
• Monitor and report on training effectiveness
• Provide coaching for underperforming agents
Skills Required:
• Excellent communication and presentation skills
• Knowledge of BPO operations and customer service standards
• Patience, adaptability, and leadership abilities
• Experience with learning management systems (LMS) is a plus
Would you like a sample resume summary for a BPO Trainer as well?
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
• Day shift
Language:
• English (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
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• Conduct onboarding and soft skills training
• Deliver process-specific and product training
• Evaluate trainee performance through assessments
• Create training materials and update documentation
• Monitor and report on training effectiveness
• Provide coaching for underperforming agents
Skills Required:
• Excellent communication and presentation skills
• Knowledge of BPO operations and customer service standards
• Patience, adaptability, and leadership abilities
• Experience with learning management systems (LMS) is a plus
Would you like a sample resume summary for a BPO Trainer as well?
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
• Day shift
Language:
• English (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX