Bpo Jobs In Chennai For Freshers

BPO – Call Quality Analyst

Full Job Description

Job description

Conducting Call audits in English, Telugu, Kannada, Tamil Malayalam and giving feedbacks to the Inbound Agents. Participating in certification programs refreshers. Participating in client presentations demonstrating Quality audit Scores. Responsible for Quality scores, Audit feedback.

Required Candidate profile

Any Graduate with 1+ years of experience in Quality Training in Call center in Inbound process. Must be able to handle Call audits thorough knowledge of all quality audit parameters must. Multilingual (any one language) Must.

Job Types: Full-time, Regular / Permanent

Salary: ₹18,000.00 – ₹25,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Day shift

Education:
• Diploma (Preferred)

Experience:
• BPO trainer: 1 year (Required)
• total work: 1 year (Required)

Language:
• English/Telugu/Malayalam/Kannada (Required) Read more