BPO HC |amp| Insurance Operations Senior Assoc|

• Allocates and delegates takes amongst employees.

• Provides operational support to employees on all phases of transaction processing.

• Interacts with clients and internal departments to solve issues.

• Identifies and resolves issues around pending transactions.

• Performs quality audit on accounts

Skills Required

• Demonstrated client interaction skills.

• Ability to analyze reasons behind incomplete transactions.

• Understands process interdependencies.

• Possesses deep domain knowledge in Healthcare and Insurance domain