• Allocates and delegates takes amongst employees.
• Provides operational support to employees on all phases of transaction processing.
• Interacts with clients and internal departments to solve issues.
• Identifies and resolves issues around pending transactions.
• Performs quality audit on accounts
Skills Required
• Demonstrated client interaction skills.
• Ability to analyze reasons behind incomplete transactions.
• Understands process interdependencies.
• Possesses deep domain knowledge in Healthcare and Insurance domain
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