BPO HC |amp| Insurance Operations Senior Assoc|

• Allocates and delegates takes amongst employees.
• Provides operational support to employees on all phases of transaction processing.
• Interacts with clients and internal departments to solve issues.
• Identifies and resolves issues around pending transactions.
• Performs quality audit on accounts

Skills Required
• Demonstrated client interaction skills.
• Ability to analyze reasons behind incomplete transactions.
• Understands process interdependencies.
• Possesses deep domain knowledge in Healthcare and Insurance domain