Banker-Customer Experience
Job Requirements
Job Description: Banker-Customer Experience at IDFC FIRST Bank
Company Name: IDFC FIRST Bank
Job Title: Banker-Customer Experience
Job Type: Full-Time
Job Category: Retail Banking
Department: Retail Banking Branch Banking Branch
Location: Rajkot, Gujarat, India
IDFC FIRST Bank is seeking a highly motivated and customer-focused individual to join our team as a Banker-Customer Experience. As a Banker-Customer Experience, you will be responsible for providing exceptional customer service and building strong relationships with our clients.
Key Responsibilities:
- Greet and assist customers in a professional and friendly manner
- Understand and address customer needs, inquiries, and concerns
- Provide information about bank products and services
- Process customer transactions accurately and efficiently
- Identify opportunities to cross-sell and upsell bank products and services
- Build and maintain strong relationships with customers to ensure their satisfaction and loyalty
- Collaborate with other team members to achieve branch goals and targets
- Stay updated on bank policies, procedures, and products to provide accurate information to customers
- Adhere to all regulatory and compliance guidelines
Qualifications:
- Bachelor's degree in Business, Finance, or related field
- Minimum of 2 years of experience in retail banking or customer service
- Excellent communication and interpersonal skills
- Strong sales and customer service skills
- Ability to work in a fast-paced and dynamic environment
- Knowledge of banking products and services
- Proficient in Microsoft Office and other computer applications
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Willingness to work flexible hours, including weekends and holidays
We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are passionate about providing exceptional customer service and have a strong background in retail banking, we encourage you to apply for the position of Banker-Customer Experience at IDFC FIRST Bank.
Apply Now
Job Description: Banker-Customer Experience at IDFC FIRST Bank
Company Name: IDFC FIRST Bank
Job Title: Banker-Customer Experience
Job Type: Full-Time
Job Category: Retail Banking
Department: Retail Banking Branch Banking Branch
Location: Rajkot, Gujarat, India
IDFC FIRST Bank is seeking a highly motivated and customer-focused individual to join our team as a Banker-Customer Experience. As a Banker-Customer Experience, you will be responsible for providing exceptional customer service and building strong relationships with our clients.
Key Responsibilities:
- Greet and assist customers in a professional and friendly manner
- Understand and address customer needs, inquiries, and concerns
- Provide information about bank products and services
- Process customer transactions accurately and efficiently
- Identify opportunities to cross-sell and upsell bank products and services
- Build and maintain strong relationships with customers to ensure their satisfaction and loyalty
- Collaborate with other team members to achieve branch goals and targets
- Stay updated on bank policies, procedures, and products to provide accurate information to customers
- Adhere to all regulatory and compliance guidelines
Qualifications:
- Bachelor's degree in Business, Finance, or related field
- Minimum of 2 years of experience in retail banking or customer service
- Excellent communication and interpersonal skills
- Strong sales and customer service skills
- Ability to work in a fast-paced and dynamic environment
- Knowledge of banking products and services
- Proficient in Microsoft Office and other computer applications
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Willingness to work flexible hours, including weekends and holidays
We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are passionate about providing exceptional customer service and have a strong background in retail banking, we encourage you to apply for the position of Banker-Customer Experience at IDFC FIRST Bank.