Back Office|Data Entry

Job Type: Full-time/Part-timeSalary: Weekly basis/ Monthly basisResponsibilities: • Make outbound calls to potential and existing customers to provide information about products or services.• Handle customer inquiries and resolve issues promptly and effectively.• Listen attentively to customer concerns and provide appropriate solutions or escalate to the relevant department if needed.• Maintain accurate records of interactions with customers in the database.• Meet or exceed performance goals including call quality, productivity metrics, and customer satisfaction targets.• Collaborate with team members and other departments to ensure a seamless customer experience.• Continuously strive to improve customer service skills and product knowledge through training and development opportunities.Requirements:• Excellent communication skills in [Hindi].• Proficiency in basic computer applications and data entry.• Strong interpersonal skills and ability to build rapport with customers over the... Read more