Back Office Executive
Description
The Customer Support Administrator is responsible for delivering assigned tasks as part of a back office team, which support the effectiveness of the Customer Operations functions. Providing services offering advice based on contributing to enablement and maintenance of effective day-to-day customer service without facing the customer directly.The Customer Support Administrator may also perform tasks related to general analyses and reporting, billing activities, workforce planning.
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The Customer Support Administrator is responsible for delivering assigned tasks as part of a back office team, which support the effectiveness of the Customer Operations functions. Providing services offering advice based on contributing to enablement and maintenance of effective day-to-day customer service without facing the customer directly.The Customer Support Administrator may also perform tasks related to general analyses and reporting, billing activities, workforce planning.