Back Office Assistant
JOB DESCRIPTION
• Assist ECA College students with enrolment, day-to-day communication, and inquiries, and assist academic managers with requests.
• Manager student service main email and response within 24 hours
• Prepare orientation process in each intake
• Follow-up fees and outstanding fees
• Process student inquiries such as deferment, withdrawal and change of courses.
• Answer and assist phone inquiries
• Process enrolment and class allocations in each terms and intakes
• Follow and process college's procedure for current student enrolment
Job Types: Full-time, Permanent
Benefits:
• Cell phone reimbursement
• Leave encashment
• Provident Fund
Schedule:
• Morning shift
Ability to commute/relocate:
• Ahmedabad, Gujarat 380015: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• Office: 2 years (Required)
• Customer support: 2 years (Required)
Language:
• English (Required)
Work Location: In person
Apply Now
• Assist ECA College students with enrolment, day-to-day communication, and inquiries, and assist academic managers with requests.
• Manager student service main email and response within 24 hours
• Prepare orientation process in each intake
• Follow-up fees and outstanding fees
• Process student inquiries such as deferment, withdrawal and change of courses.
• Answer and assist phone inquiries
• Process enrolment and class allocations in each terms and intakes
• Follow and process college's procedure for current student enrolment
Job Types: Full-time, Permanent
Benefits:
• Cell phone reimbursement
• Leave encashment
• Provident Fund
Schedule:
• Morning shift
Ability to commute/relocate:
• Ahmedabad, Gujarat 380015: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• Office: 2 years (Required)
• Customer support: 2 years (Required)
Language:
• English (Required)
Work Location: In person