Assistant Project Manager
Work with the Project Manager in defining and managing initial scope and changes to project scope, goals, schedule, and/or costs.
Once the plan is in place, the employee must Independently execute, organize, communicate, schedule, measure, and motivate project team members to ensure the successful completion of various projects.
Take on the duty and responsibility of independently leading a maximum of five projects simultaneously, managing various phases of implementation. Additionally, provide backup support for other projects as needed.
Coordinate and facilitate communication among applicable departments to ensure the timely achievement of project milestones and deadlines.
Independently manage ongoing communications with internal clients, external clients, and prospective clients to ensure that applicable departments are not only aware of but also meet or exceed expectations.
Create and maintain in-depth reporting and statistical analyses for trending and reporting purposes.
Conduct project evaluations and results management, encompassing risk management, business analysis, and lessons learned.
Maintain and enhance project management systems to ensure accurate records and streamline project processes.
Propose and implement enhanced methods or new processes to improve the services provided to clients.
Champion company core values and actively engage in other company programs.
Other duties as assigned.
Education
High School Diploma or Equivalent
College Diploma or equivalent in the Project Management field, would be an asset
Experience
Minimum six months experience in a Team Leader role within the Company, or equivalent outside of the Company previous project management experience.
Experience in more than one department or branch within the Company.
Previous sales or technical writing experience and facilitation experience would be considered an asset.
Technical project management experience or Workday experience would be considered an advantage
Certificates, Licenses, Registration
There are no personal certification, licensing, or registration requirements for this job
Role: Project Manager
Industry Type: BPO / Call Centre
Department: Project Program Management
Employment Type: Full Time, Permanent
Role Category: Other Program / Project Management
Education
UG: Any Graduate
PG: Any Postgraduate
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Once the plan is in place, the employee must Independently execute, organize, communicate, schedule, measure, and motivate project team members to ensure the successful completion of various projects.
Take on the duty and responsibility of independently leading a maximum of five projects simultaneously, managing various phases of implementation. Additionally, provide backup support for other projects as needed.
Coordinate and facilitate communication among applicable departments to ensure the timely achievement of project milestones and deadlines.
Independently manage ongoing communications with internal clients, external clients, and prospective clients to ensure that applicable departments are not only aware of but also meet or exceed expectations.
Create and maintain in-depth reporting and statistical analyses for trending and reporting purposes.
Conduct project evaluations and results management, encompassing risk management, business analysis, and lessons learned.
Maintain and enhance project management systems to ensure accurate records and streamline project processes.
Propose and implement enhanced methods or new processes to improve the services provided to clients.
Champion company core values and actively engage in other company programs.
Other duties as assigned.
Education
High School Diploma or Equivalent
College Diploma or equivalent in the Project Management field, would be an asset
Experience
Minimum six months experience in a Team Leader role within the Company, or equivalent outside of the Company previous project management experience.
Experience in more than one department or branch within the Company.
Previous sales or technical writing experience and facilitation experience would be considered an asset.
Technical project management experience or Workday experience would be considered an advantage
Certificates, Licenses, Registration
There are no personal certification, licensing, or registration requirements for this job
Role: Project Manager
Industry Type: BPO / Call Centre
Department: Project Program Management
Employment Type: Full Time, Permanent
Role Category: Other Program / Project Management
Education
UG: Any Graduate
PG: Any Postgraduate