Assistant operations manager ahemdabad
We are looking for Assistant Manager – Operations for BPO domain
Prior experience in Domestic BPO is a must for this profile, non-voice process experience would be an added advantage
Managing day to day call center operations
Handle a team of Team Leaders and drive quality output apart from regular operations
Ensuring daily, weekly, monthly, quarterly and yearly targets are met
Working on SLA and driving the team to achieve the agreed SLA
Hiring/certification of...
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Prior experience in Domestic BPO is a must for this profile, non-voice process experience would be an added advantage
Managing day to day call center operations
Handle a team of Team Leaders and drive quality output apart from regular operations
Ensuring daily, weekly, monthly, quarterly and yearly targets are met
Working on SLA and driving the team to achieve the agreed SLA
Hiring/certification of...