AR-PA

About Job Role
• Prepare and submit medical claims to insurance companies accurately and in a

timely manner.
• Ensure that all required documentation, such as medical records and invoices, is

attached to support the claims
• Regularly follow up on unpaid or underpaid claims with insurance companies.
• Use various communication channels, including phone calls and written

correspondence, to resolve outstanding issues.
• Investigate and address claim denials promptly.
• Determine the reasons for denials and take corrective actions to reprocess or appeal

denied claims.
• Communicate effectively with insurance representatives to resolve claim issues and

obtain information.
• Establish and maintain positive relationships with insurance companies to facilitate

smoother claims processing.
• Communicate with patients regarding their account balances, explaining any

insurance-related matters or financial responsibilities.
• Assist patients with questions related to billing and insurance.
• Follow the organisation's policies, procedures, and compliance standards.
• Stay informed about changes in healthcare regulations that may impact billing

practices.

Required Skilled Sets
• Any graduate
• Prior calling experience would be an added advantage.
• Fluent verbal communication abilities.
• Willing to work in night shift (US shift)
• Good understanding of the overall Revenue Cycle Management to effectively

work on AR.

Compensation
• As per Industry standards

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