Amazon Recruitment 2024
BPO cum Virtual Customer Service job in Amazon involves working as part of the customer service team, handling customer inquiries and issues via virtual channels such as email, chat, and phone.
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Skills Qualification:
Communication skills must required.
Comfortable with work from home.
Time management and multitasking skills.
Ability to adapt to new technologies.
Customer service skills.
12th pass required and graduation preferred.
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Responsibility:
Responding to customer inquiries via phone, email, and chat
Providing technical support to customers
Resolving customer issues and complaints in a timely and professional manner
Escalating complex issues to the appropriate team or department
Documenting customer interactions and updating customer records
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