Airport jobs in Air ticketing department
Job Description
Booking tickets through GDS software and other available portals
Liaison with all Airlines for best-negotiated fares required for our tours/ clients
Resolve issues related to airline tickets such as booking problems, cancellation of tickets, and the issue of additional tickets.
Maintain Strong PR with all airlines.
Analyzing the air tour budget and getting a lower fare than the budget so that we can make more profits
Scheduling flights based on customer needs and available flights
Communicating with customers to answer questions about tickets, pricing, or flight schedules
Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders
Entering customer information into a computer system to issue tickets or update records
Explaining applicable fees and taxes for each ticket
Helping clients with the travel-related question
Working alongside the tours sales team
Requirements
Minimum 1-2 years of experience in domestic and international ticketing
Bachelor or Diploma in Travel, tourism, or any related field.
Experience in managing corporate clients
Ability to work in a fast-paced environment
Fluent in written and spoken English
Able to work on Excel
Role: Customer Success Associate
Industry Type: IT Services Consulting
Department: Customer Success, Service Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Diploma in Mechanical, Any Graduate
PG: Any Postgraduate
Note:- Any inquiry contact us:-+713252+53
This job is provided by Shine.com
Apply Now
Booking tickets through GDS software and other available portals
Liaison with all Airlines for best-negotiated fares required for our tours/ clients
Resolve issues related to airline tickets such as booking problems, cancellation of tickets, and the issue of additional tickets.
Maintain Strong PR with all airlines.
Analyzing the air tour budget and getting a lower fare than the budget so that we can make more profits
Scheduling flights based on customer needs and available flights
Communicating with customers to answer questions about tickets, pricing, or flight schedules
Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders
Entering customer information into a computer system to issue tickets or update records
Explaining applicable fees and taxes for each ticket
Helping clients with the travel-related question
Working alongside the tours sales team
Requirements
Minimum 1-2 years of experience in domestic and international ticketing
Bachelor or Diploma in Travel, tourism, or any related field.
Experience in managing corporate clients
Ability to work in a fast-paced environment
Fluent in written and spoken English
Able to work on Excel
Role: Customer Success Associate
Industry Type: IT Services Consulting
Department: Customer Success, Service Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Diploma in Mechanical, Any Graduate
PG: Any Postgraduate
Note:- Any inquiry contact us:-+713252+53
This job is provided by Shine.com