Airbnb |customer service|MUMBAI|

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Job Title: Customer Service Representative

Shift: UK Shift (Day shift, Rotational shifts)

Working Days: 5 days a week, with 2 rotational offs

Working Hours: Any + hours within a day

Location: Malad

Company: A prestigious British broadcaster and telecommunications company

Responsibilities:

- Provide exceptional customer support via phone, chat, and email.

- Address customer inquiries, resolve issues, and provide accurate information.

- Maintain a positive and professional attitude while interacting with customers.

- Collaborate with team members to improve overall customer satisfaction.

Requirements:

- Excellent communication skills in English.

- HSC fresher or experienced candidate…

Job Types: Full-time, Fresher

Salary: ₹22,825.58 - ₹37,312.14 per month

Benefits:

Flexible schedule
Provident Fund
Schedule:

Day shift
Night shift
Rotational shift
US shift
Supplemental pay types:

Commission pay
Performance bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Required)
Experience:

total work: 1 year (Required)
Customer service: 1 year (Required)
Language:

English (Required)
Hindi (Preferred)