AGM | SCM Delivery | BPO |15|20 yrs|
- Extensive experience in Supply Chain (S2P / MDM / Sales Order management / Logistics, Material planning Forecasting)
- Proven track record of delivering results and has experience of working within a service delivery environment
- Agility to handle a number tasks simultaneously and to prioritize effectively
- Global outlook and exposure to different challenges, cultures and ways of working
- Experience in ERPs and eSourcing / Procurement tools and digital technologies
- Exposure to analytical tools
- Excellent knowledge of Excel and Powerpoint
As a SCM Delivery Leader, your responsibilities include but are not limited to:
- Managing large SCM client engagements with global delivery centers
- Leads large cross-functional projects with risks identification mitigation and complexity to achieve milestones and objectives
- Lead and drive growth and transformation for the account
- Responsible for client engagement delivering value beyond contractually agreed metrics
Drive transformation including automation and digital interventions
- Governance management with client and internal stakeholders
- Lead and participate in cross sell / upsell activities within the accounts
- Anticipates internal/external business and regulatory/compliance issues; recommends transformation, product, process or service improvements
- Support new deals / RPFs from delivery perspective
- Challenges current services, technologies or products and recommends alternative solutions
- Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems
- Strong exposure in creating a high performance-driven culture, employee engagement customer centricity
- Coaching and motivating the team, optimally deploying for project requirements
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- Proven track record of delivering results and has experience of working within a service delivery environment
- Agility to handle a number tasks simultaneously and to prioritize effectively
- Global outlook and exposure to different challenges, cultures and ways of working
- Experience in ERPs and eSourcing / Procurement tools and digital technologies
- Exposure to analytical tools
- Excellent knowledge of Excel and Powerpoint
As a SCM Delivery Leader, your responsibilities include but are not limited to:
- Managing large SCM client engagements with global delivery centers
- Leads large cross-functional projects with risks identification mitigation and complexity to achieve milestones and objectives
- Lead and drive growth and transformation for the account
- Responsible for client engagement delivering value beyond contractually agreed metrics
Drive transformation including automation and digital interventions
- Governance management with client and internal stakeholders
- Lead and participate in cross sell / upsell activities within the accounts
- Anticipates internal/external business and regulatory/compliance issues; recommends transformation, product, process or service improvements
- Support new deals / RPFs from delivery perspective
- Challenges current services, technologies or products and recommends alternative solutions
- Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems
- Strong exposure in creating a high performance-driven culture, employee engagement customer centricity
- Coaching and motivating the team, optimally deploying for project requirements