Administrator

Job description
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Administrator

Permanent

Guildford

Salary: £22,100 - £24,800

Smart Hybrid Working

Are you enthusiastic about delivering first-rate customer service, managing complex administrative tasks, and contributing to the success of educational assessments? If so, we have the perfect opportunity for you.

This Administrator role sits in the Centre Inspection Service team who are critical in ensuring that schools, colleges and centres of learning adhere to the strict regulations which make sure exams are delivered compliantly.

We have two positions currently available, one is full time (35 hours per week) and the other is a part time job share (21 hours per week, ideally Mon – Wed but negotiable for the right person, salary will be pro rata to £13,260 - £13,440). On application, please let us know which contract type you would like to be considered for.

What will I be doing?

Provide exceptional support and guidance to external customers, colleagues, and inspectors. You'll own telephone, email, and written queries, ensuring every question is answered and every problem is solved.

Efficiently manage adhoc inspection requests, ensuring everything runs smoothly and on time.

Handle despatches, receipt and processing of reports with precision, ensuring all tasks are completed within agreed timelines.

Deliver administrative services that keep the Inspection team running like clockwork. You'll manage correspondence, electronic filing systems, and much more, always with an eye on detail and quality.

What’s in it for me?
• Your work will play a crucial role in ensuring the reliability and integrity of educational assessments.
• We’re committed to your professional development and offer opportunities for continuous learning and improvement.
• A supportive team where your ideas are valued, and your expertise is respected.
• Start with 25 days of annual leave (pro rata for part time position), growing to 30 days, plus additional closure days between Christmas and New Year.
• Take up to 5 paid days to volunteering for charities close to your heart.
• Enjoy private medical insurance through Bupa, covering all conditions from day one.
• Access the cycle-to-work scheme, corporate Headspace access, a variety of networks and wellbeing initiatives and more
• Benefit from up to 11.5% employer pension contributions.
• Enjoy a balanced workweek with a mixture of in person and remote working – at AQA great things happen when we work together.

What Will I need to Succeed?
• You’re confident on the phone, clear in writing, and able to build positive relationships with a variety of stakeholders.
• You take pride in your accuracy and your ability to manage multiple priorities without missing a beat.
• You work well with minimal supervision, using your judgment to handle tasks and solve problems.
• Whether dealing with a challenging query or supporting a colleague, you treat everyone with respect and care.
• Experience with Microsoft Office including SharePoint, Outlook and Teams

If you're excited about making a difference and thrive in a dynamic, detail-oriented environment, we want to hear from you! Apply now to join our team and help shape the future of education.

How To Apply

Read the full job description, then upload your most recent CV with a cover letter explaining why you are the best person for the job.

Interviews will be face to face in the Guildford office in the week beginning 16 September Read more