Administrative Assistant

 
Full job description
Job Title: Administrative Assistant – Retail Operations Support

Location: Remote

Work Hours: U.S. Night Shift (India Time)

Working Days:Monday to Saturday

Employment Type: Full-Time

Job Overview:

We are seeking a proactive and detail-oriented Administrative Assistant to support the daily operations of U.S.-based grocery retail stores. This role involves close coordination with store teams, monitoring staff productivity, preparing operational reports, and maintaining documentation for audits and compliance. The ideal candidate will be well-organized, communicative, and capable of working independently during U.S. night hours.

Key Responsibilities:

1. Communication Coordination

Collaborate with store managers and internal teams remotely to resolve day-to-day operational and financial queries.

Communicate critical operational issues to management promptly and effectively.

2. Sales and Operations Reporting

Generate and submit daily operational reports including:

Daily customer count

Average sales per customer

Analyze basic trends in reports and flag unusual patterns or opportunities for improvement.

3. CCTV Monitoring

Periodically review store CCTV footage to assess:

Employee performance

Productivity and task adherence

Compliance with store rules and policies

Document and report any instances of misconduct or inefficiency.

4. Store-Level Administrative Coordination

Act as a remote liaison between headquarters and store staff to ensure smooth day-to-day functioning.

Support the resolution of shift scheduling issues, productivity concerns, or other administrative gaps at store level.

5. Documentation Audit Readiness

Maintain accurate and organized records for audit and compliance purposes.

Ensure operational and productivity-related documentation is updated and stored systematically.

6.. Payroll Assistance

Assist in processing payroll by validating timesheets, work hours, and overtime records.

Ensure employee attendance data is complete and accurate for timely payroll processing.

Flag discrepancies in work hours or pay structure to the management.

Required Skills Qualifications:

1+ years of experience in administrative roles (preferably in retail or operations support).

Strong communication and coordination skills.

Basic understanding of operational reports and productivity metrics.

Experience using tools like MS Excel, Google Sheets, or equivalent.

Familiarity with CCTV footage review practices is a plus.

Ability to work independently and handle tasks with minimal supervision.

Comfortable working in U.S. night shift hours (India time).

Experience in basic payroll support or data validation related to employee hours and compensation.

Job Type: Full-time

Pay: Up to ₹30,000.00 per month