Administrative Assistant
Job details
Job type
Full-time
Location
Calgary, AB
Benefits
Pulled from the full job description
Paid time off
Full job description
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:
2025 Great Places to Work Certified
Employee stock ownership program eligibility begins day one of employment. ESOP contribution is targeted at 6% of your annual compensation.
Generous time off plans.
Leadership team invested in the development, success, and happiness of our employees.
"Live and work like a DMA Employee-Owner”: We focus on work/life balance, mental health, and the overall wellness of our employees.
Position Summary
Provides administrative and secretarial support to the members of the Property Tax team by planning and accomplishing the necessary administrative functions. Responsible for administrative support to the different service lines in the Calgary office. Offers the team the support and resources needed to perform their jobs accordingly and gives clients the quality of service expected as per DMA standards.
Essential Duties and Responsibilities
Maintain and update the Property Tax Department’s assessment and taxation database
Ensure Notices of Assessment and Tax bills are promptly received and saved in the system
Create letters of authorizations, authorization forms and online setup for Municipalities, where required
Provide support to clients on online authorizations when needed
Track and record year over year assessment changes on properties in the system
Submission of authorizations and information to relevant assessment authorities according to their specific requirements
Track and submit information requests on behalf of our clients as per requirements
Track all relevant municipal property tax information as required. These include all appeal deadlines (evidence disclosure, city response, rebuttals, hearing dates)
Coordinate appeal processes (documentation required, payments, etc.…) and tax rates related to Alberta, British Columbia and Saskatchewan
Filing of all relevant documentation in support of the appeals and file appeals as required
Continuous communication with assessment authorities and administrative boards with respect to appeals coordination
Perform timely requests and follow-ups from municipalities on all property tax assessment details for active files
Maintain appeal deadlines and tax rates in the Tax Resource Database
Manage input and maintenance of review information for new and existing Clients on an annual basis
Input Appeals and ensure values are entered for all active reviews
Record and monitor relevant decisions of the Assessment Review Boards.
Assist team members with overflow work during periods of heavy demand.
Follow-up with refunds on successful appeals and ensure correctness in system for client reporting.
Prepare and manage documents, including formatting and editing letters, reports, spreadsheets, and all necessary documents from information provided
Oversee general office responsibilities including answering any incoming calls, transferring calls, receive and distribute all incoming deliveries, and greeting visitors
Provide administrative support to the Calgary office including but not limited to coordinate and maintain meeting rooms, maintain postage machine, receive deliveries, and distribute mail, and stock supply rooms
Updating and processing timesheets
Work on projects and perform on different duties as assigned
Non-Essential Duties and Responsibilities
Provide support for processing billings as needed
Perform other duties as assigned
Education and Qualifications
2-5 years’ administrative experience in a professional business environment required
Assessment or industry related experience is preferred
Ability to work independently to complete work assignments with minimal direct supervision
Requires a high level of interpersonal skills to handle sensitive and confidential information
Strong verbal and written communication skills
Intermediate to advanced level knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Proficiency in Microsoft Outlook
Familiarity with Adobe Acrobat reader and writer
Strong Organization, time management skills and ability to multi-task
Detail oriented
Team player
#LI-JS1
#LI-HYBRID
The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by federal, provincial, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable provisional regulations, DMA will provide accommodation, accessible formats, and communication support for the interview upon request. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-30+-2110 and choosing selection 6.
You must create an Indeed account before continuing to the company website to apply
Apply Now
Job type
Full-time
Location
Calgary, AB
Benefits
Pulled from the full job description
Paid time off
Full job description
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:
2025 Great Places to Work Certified
Employee stock ownership program eligibility begins day one of employment. ESOP contribution is targeted at 6% of your annual compensation.
Generous time off plans.
Leadership team invested in the development, success, and happiness of our employees.
"Live and work like a DMA Employee-Owner”: We focus on work/life balance, mental health, and the overall wellness of our employees.
Position Summary
Provides administrative and secretarial support to the members of the Property Tax team by planning and accomplishing the necessary administrative functions. Responsible for administrative support to the different service lines in the Calgary office. Offers the team the support and resources needed to perform their jobs accordingly and gives clients the quality of service expected as per DMA standards.
Essential Duties and Responsibilities
Maintain and update the Property Tax Department’s assessment and taxation database
Ensure Notices of Assessment and Tax bills are promptly received and saved in the system
Create letters of authorizations, authorization forms and online setup for Municipalities, where required
Provide support to clients on online authorizations when needed
Track and record year over year assessment changes on properties in the system
Submission of authorizations and information to relevant assessment authorities according to their specific requirements
Track and submit information requests on behalf of our clients as per requirements
Track all relevant municipal property tax information as required. These include all appeal deadlines (evidence disclosure, city response, rebuttals, hearing dates)
Coordinate appeal processes (documentation required, payments, etc.…) and tax rates related to Alberta, British Columbia and Saskatchewan
Filing of all relevant documentation in support of the appeals and file appeals as required
Continuous communication with assessment authorities and administrative boards with respect to appeals coordination
Perform timely requests and follow-ups from municipalities on all property tax assessment details for active files
Maintain appeal deadlines and tax rates in the Tax Resource Database
Manage input and maintenance of review information for new and existing Clients on an annual basis
Input Appeals and ensure values are entered for all active reviews
Record and monitor relevant decisions of the Assessment Review Boards.
Assist team members with overflow work during periods of heavy demand.
Follow-up with refunds on successful appeals and ensure correctness in system for client reporting.
Prepare and manage documents, including formatting and editing letters, reports, spreadsheets, and all necessary documents from information provided
Oversee general office responsibilities including answering any incoming calls, transferring calls, receive and distribute all incoming deliveries, and greeting visitors
Provide administrative support to the Calgary office including but not limited to coordinate and maintain meeting rooms, maintain postage machine, receive deliveries, and distribute mail, and stock supply rooms
Updating and processing timesheets
Work on projects and perform on different duties as assigned
Non-Essential Duties and Responsibilities
Provide support for processing billings as needed
Perform other duties as assigned
Education and Qualifications
2-5 years’ administrative experience in a professional business environment required
Assessment or industry related experience is preferred
Ability to work independently to complete work assignments with minimal direct supervision
Requires a high level of interpersonal skills to handle sensitive and confidential information
Strong verbal and written communication skills
Intermediate to advanced level knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Proficiency in Microsoft Outlook
Familiarity with Adobe Acrobat reader and writer
Strong Organization, time management skills and ability to multi-task
Detail oriented
Team player
#LI-JS1
#LI-HYBRID
The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by federal, provincial, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable provisional regulations, DMA will provide accommodation, accessible formats, and communication support for the interview upon request. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-30+-2110 and choosing selection 6.
You must create an Indeed account before continuing to the company website to apply