Administration Trainee Job in Jaipur at Lunawat Gems in Jaipur
Key responsibilities:
1. Communicate with domestic and international clients for payment reminders and feedback.
2. Draft and send professional emails to customers regarding outstanding payments and queries.
3. Maintain records of customer communications in CRM software or Excel.
4. Coordinate internally with accounts and sales teams for payment status updates.
5. Follow up with customers politely and professionally.
6. Support the CRM team in customer satisfaction and service improvement initiatives.
7. Handle customer concerns with patience and escalate where required.
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1. Communicate with domestic and international clients for payment reminders and feedback.
2. Draft and send professional emails to customers regarding outstanding payments and queries.
3. Maintain records of customer communications in CRM software or Excel.
4. Coordinate internally with accounts and sales teams for payment status updates.
5. Follow up with customers politely and professionally.
6. Support the CRM team in customer satisfaction and service improvement initiatives.
7. Handle customer concerns with patience and escalate where required.