Receptionist

Who We Are
As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play.

We are looking for a part-time Receptionist to join our Riverstone team! The position offers up to 20 hours per week and requires flexibility to work a variety of shift schedules, including every other weekend.

Experience what it means to be part of our family and build a career you’re proud of.


About the Role
Receive and direct visitors and inquiries, relay and coordinate resident and staff messages by use of telephone and emergency response system. Actively involved in the customer experience and promotion of the Residence, demonstrating a professional presentation as the first point of contact within the Residence.
Collaborate with other departments to ensure continuity of care and maintain good working relationships with all team members.
Assist with various administrative functions which contribute to the efficient operation of the Residence.
Adhere to company policies, procedures, practices and philosophies. Work in accordance with all industry and regulatory compliance agencies, the Ontario Retirement Communities Association, The Retirement Homes Act 2010, O. Reg 166/1, the Occupational Health and Safety Act, the Ontario Fire Code, Accessibility for Ontarians with Disabilities Act and other pertinent legislated regulations/ standards.
Maintain confidentiality with respect to resident and operational Residence matters; exercise courtesy, good judgment, and concern for the safety and well-being of residents and visitors.

Experience
Proficient in Microsoft Office Programs, including Word and Excel.
Working knowledge of those sections of the Employment Standards Act and other pertinent legislation which apply to the operation of the office.
Ability to understand and perform duties effectively, communicate any pertinent issues regarding residents and their care, and work accurately and quickly.
Self-directed and team-oriented, with proficient organizational and problem-solving skills. Excellent communication and interpersonal skills.
Must be committed to multi-disciplinary teamwork and demonstrate an ability to work through collaboration, joint decision making and integrated strategies.
Detail-oriented, with accurate data entry skills.
Strong organizational skills and ability to multitask in a busy environment. Previous experience in the accounting/bookkeeping/payroll field would be an asset.
Effective communication skills, both verbal and written and strong customer service skills, with proven ability to deal with the public in a similar setting.
Must successfully complete a Police Records Check and disclose any convictions, charges, restraining orders, probation orders and/or warrants during the course of employment that affect in any way the clear Police Records Check.
Must provide a Tuberculosis Skin Test (TST) document or Medical Note from a Physician stating the individual is free from infectious disease.

What We Can Offer You
Join Our Team for a Supportive and Enriching Employee Experience!

We believe in creating a workplace where you can thrive and feel valued every day. Here’s what you can look forward to:

Comprehensive Benefits Packages*: We’ve got you covered with benefits to keep you and your family healthy and happy.
Growth, Training, and Development Programs: From in-depth training to mentorship with our amazing team and leadership, we’re committed to your professional growth.
Fun Community Events: Enjoy a lively calendar of monthly events, celebrations, challenges, and unique role-specific perks with our signature "Sif’Ton of Fun."
Employee Recognition Program: We love to celebrate and reward your contributions!
Employee Referral Program: Help us grow our team and be rewarded for successful hires.
Employee Donation Matching Program: We support your charitable efforts by matching your donations.
Employee Assistance Program: Everyday support for your personal and professional well-being.
Inclusive and Accessible Work Environment: Everyone is welcome, and we strive to make our workplace inclusive for all.
Experience a workplace where your growth, well-being, and contributions are truly valued. We can’t wait to welcome you to our team!

Sifton Properties would like to thank all applicants, however only those who qualify for an interview will be contacted.

For eligible positions

Submit applications by 4:30 p.m. on June 20, 2025

Education
Preferred
High School Diploma or better
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