US Customer Support

Key Responsibilities:

1. Scheduling: Manage calendars, schedule patients' appointments, enters data in the software.

2. Email Management: Manage email accounts, respond to routine inquiries, and forward important messages to relevant team members.

3. Data Entry: Perform data entry tasks, including updating spreadsheets and databases.

4. Customer Service: Provide exceptional customer service, responding to insurance representatives, inquiries and resolving issues in a timely and professional manner.

5.Communicate fluently with foreign clients and insurance representatives.

Requirements:

1. Education: High school diploma or equivalent required. An associate's or Bachelor's degree preferred.

2. Experience:Freshers.

3. Technical Skills: Proficient in Microsoft Office, Google Suite, and other productivity software. Experience with project management tools, such as Asana or Trello.

4. Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with remote teams.

5. Time Management: Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.

6. Self-Motivation: Self-motivated and able to work independently in a remote environment.

What We Offer:

1. Competitive Salary: Competitive salary range.

2. Benefits: Comprehensive benefits package, including ESIC government medical insurance.

4. Professional Development: Opportunities for professional development and training in virtual assistance and related fields.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 per month

Schedule:

Monday to Friday
Night shift
US shift
Application Question(s):

Are you comfortable working in the Night Shift?
Language:

English (Required)
Work Location: In person

Speak with the employer
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